Legal Information

Last updated: August 2026

This page provides the legal, company and customer information relating to the operation of the Toilette Intime™ online store.

1. COMPANY INFORMATION

The website toilette-intime.com and the Toilette Intime™ online store are operated by:

Skalape France
SIREN: 882 622 590
6 Bis impasse Carnot
95340 Persan
France

Brand / Trading Name: Toilette Intime™
Website: toilette-intime.com
Customer Service Email: contact@toilette-intime.com

Toilette Intime™ is the commercial brand used by Skalape France for the operation of this online store.

Skalape France is the legal business entity responsible for the operation of the Toilette Intime™ website and online store.

2. CUSTOMER SERVICE

For any questions regarding our products, orders, payments, deliveries, returns or refunds, customers can contact our customer service team.

Email:
contact@toilette-intime.com

Support Hours:
Monday – Saturday
8:00 AM – 8:00 PM (CET)

Customers may also contact us through the Contact page available on toilette-intime.com.

3. WEBSITE & E-COMMERCE PLATFORM

Website:
toilette-intime.com

Brand:
Toilette Intime™

Operator:
Skalape France

The Toilette Intime™ online store is operated through the Shopify e-commerce platform.

All purchases made through toilette-intime.com are transactions with the business operating the Toilette Intime™ online store, Skalape France.

4. TRANSPARENCY & CUSTOMER INFORMATION

We aim to provide customers with clear and transparent information before, during and after their purchase.

Before placing an order, customers can access information regarding:

• Product characteristics and descriptions
• Product prices
• Available payment methods
• Shipping conditions and estimated delivery times
• Returns and refunds
• Customer service
• Privacy and personal data
• Terms and conditions applicable to purchases

Customers are encouraged to review the applicable information and policies before placing an order.

5. SHIPPING INFORMATION

Shipping conditions, delivery costs and estimated delivery times are provided on the relevant Shipping section of our website.

Delivery times may vary depending on the destination, carrier and circumstances outside our reasonable control.

Customers can contact our customer service team if they have questions regarding the delivery of an order.

6. RETURNS & REFUNDS

Customers may request a return in accordance with our Returns & Refund Policy.

Our return policy explains, among other things:

• The applicable return window
• Product eligibility requirements
• Return procedures
• Return shipping costs
• Applicable return fees
• Refund processing times
• Procedures for damaged, defective or incorrect products

Customers should contact our customer service team before returning a product and follow the return instructions provided.

7. PAYMENTS

Available payment methods are displayed during checkout.

Payments are processed securely through the payment methods and payment providers available on toilette-intime.com.

The total amount payable, including any applicable shipping charges, is displayed before the customer confirms the order.

8. PRIVACY & PERSONAL DATA

Personal information collected through toilette-intime.com is handled in accordance with our Privacy Policy.

Information may be processed where necessary to:

• Process and fulfil orders
• Manage payments
• Provide customer support
• Manage deliveries and returns
• Improve our services
• Meet applicable legal obligations

Further information regarding the collection and processing of personal data is available in our Privacy Policy.

9. LEGAL POLICIES

The legal information and policies applicable to toilette-intime.com and purchases made through Toilette Intime™ include:

• Terms of Service
• Privacy Policy
• Shipping Policy
• Returns & Refund Policy
• Contact Information

These policies and information form part of the conditions governing the use of toilette-intime.com and purchases made through the Toilette Intime™ online store.

10. CONTACT

For any questions concerning Toilette Intime™, an order or the information contained on this page, please contact:

Toilette Intime™
Operated by Skalape France

Email:
contact@toilette-intime.com

Support Hours:
Monday – Saturday
8:00 AM – 8:00 PM (CET)

Postal address:
Skalape France
6 Bis impasse Carnot
95340 Persan
France