1. How do I dry off after using it?

The Neotoilette Bidet significantly reduces your toilet paper usage by an average of 80%. To dry off, simply use the remaining sheets or our UltraSoft Coral Velvet Towel for a quick and comfortable finish.

2. How does the Neotoilette Bidet connect to the water supply?

Installation is easy and requires no special skills. The Neotoilette Bidet connects directly to your toilet’s clean water supply. Here’s how:

1. Lift or remove the toilet seat.
2. Position the Neotoilette under the seat.
3. Attach the adapter to your water supply.
4. Connect the Neotoilette to the water.
5. Enjoy a perfect clean!

3. How do I know if my toilet is compatible with the Neotoilette Bidet?

The Neotoilette Bidet is designed to fit most standard toilets, including wall-mounted models, as long as you have access to a nearby water supply.

4. Does the Neotoilette Bidet require electricity to operate?

No, the Neotoilette Bidet is fully mechanical and doesn’t use electricity, making it both eco-friendly and cost-effective.

5. I’m worried the water might be too cold. What can I do?

The water used by the Neotoilette Bidet is at room temperature, providing a refreshing and pleasant experience. Unlike hot water, cool water is ideal for intimate washing, ensuring cleanliness and comfort.

6. Where does the water come from? Is it clean water?

Yes, the water comes directly from your potable water supply, the same water you use for washing your hands. You can rest assured that it’s completely clean!

7. Does using the Neotoilette Bidet increase my water usage?

While the Neotoilette Bidet uses water, it actually saves much more water in other areas. On average, it consumes only 0.5 liters per use, significantly reducing your toilet paper consumption and contributing to overall water savings. Remember, it takes up to 178 liters of water to produce just one roll of toilet paper.

8. What if the Neotoilette Bidet doesn’t meet my expectations?

We offer a full satisfaction guarantee. If for any reason the Neotoilette Bidet isn’t right for you, you have 15 days to return it for a full refund.

9. Is the Neotoilette Bidet easy to maintain?

Yes, the Neotoilette Bidet is designed for low maintenance. It features self-cleaning nozzles that rinse automatically after each use, ensuring maximum hygiene with minimal effort.

10. What warranty comes with the Neotoilette Bidet?

The Neotoilette Bidet is covered by a 24-month warranty, giving you complete peace of mind with your purchase.

11. How can I contact customer service?

We provide a chatbot available 24/7 to answer all your questions and guide you in using your Neotoilette Bidet. You can also reach out to us directly via email at sav@neotoilette.com. Our dedicated team is here to assist you!

12. Who are we?

We are a French company specializing in innovative and eco-friendly hygiene solutions. Our mission is to provide you with high-quality products while respecting the environment. Every Neotoilette Bidet is carefully designed to offer comfort and well-being while reducing your ecological footprint.

13. Is the Neotoilette Bidet delivered with all necessary accessories?

Yes, every Neotoilette Bidet comes with everything you need for installation, including a metal braided hose, a brass adapter, sealing tape, and a detailed instruction manual.

14. Can the water pressure be adjusted?

Absolutely! The Neotoilette Bidet allows you to adjust the water pressure according to your preference using a simple and intuitive control knob.

15.Who Can Use Japanese Toilets?

Neotoilette is designed for everyone.

It provides independenc1e for the elderly and disabled while encouraging young children to develop good bathroom habits.

Using the Neotoilette Japanese toilet kit is as easy as can be, with a gentle touch, thanks to its unique multi-function button/knob that allows you to select the nozzle and control the pressure and angle of the jets.

It attaches easily to the screws connecting your toilet seat to the bowl.

16. What Exactly Are Japanese Toilets?

So, what makes these famous Japanese toilets from Neotoilette stand out, and why is everyone talking about them? Still relatively unknown, Japanese toilets, also called washlets or simply Japanese toilets, are easily distinguishable from traditional toilets with their integrated bidet nozzles.

These nozzles are designed to cleanse your intimate areas more gently and effectively than toilet paper.

Japanese toilets aim to significantly reduce toilet paper usage while enhancing your daily hygiene and comfort.

For drying, just use a few sheets of toilet paper or our towel.

Simply put, a gentle (or powerful, if needed) stream of water cleanses your intimate areas after using the toilet, removing residues and bacteria.

17. The environmental benefits of Neotoilette Japanese toilets

Neotoilette Japanese toilets are not only good for your comfort and personal hygiene, they're also an environmentally-friendly solution.

By considerably reducing the use of toilet paper, Neotoilette helps to preserve forests and reduce waste.

On average, a person uses around 100 rolls of toilet paper a year.

With Neotoilette, this consumption can be reduced by more than 75%, which means less waste in landfill sites and a reduced carbon footprint linked to the production and transport of toilet paper.

What's more, using water for cleaning is far more efficient and hygienic than using paper.

By minimising irritations and infections, you not only benefit from greater comfort, but also from fewer medical products needed to treat these problems.

Finally, Neotoilette uses sustainable and eco-responsible materials, guaranteeing a long product life and a minimal environmental footprint.

18. Japanese Toilets, You Say?

Actually, they are Swiss! Yes, it was the Swiss who first imagined this innovative cleaning toilet in 1957.

The system gained popularity in Japan during the 1980s (known as washlets).

Today, over 70% of households in Japan are equipped with Japanese toilets.

Modern features on luxury models can be quite expensive, far beyond our good old bidet, which, although practical, isn't very stylish and takes up a lot of space.

The Neotoilette bidet transforms your toilet into a Japanese-style bathroom without the need for renovations, offering effective rinsing at a low cost.

19. What Are the Real Benefits of Japanese Toilets?

It might be hard to believe, but stepping out of your comfort zone can lead you to discover the real comfort that only Japanese toilets can provide.

The majority of people who have tried this type of cleaning toilet have adopted it for numerous reasons and cannot imagine going back.

They find it impossible to return to the old ways.

And it’s easy to see why!

After all, unlike toilet paper, Japanese toilets pamper your intimate areas, gently, avoiding any harshness.

Experience the true comfort and hygiene that Neotoilette can bring to your bathroom routine.