What is Toilette Intime?

Toilette Intime is a premium hygiene brand offering innovative bathroom solutions designed to improve comfort, cleanliness, and everyday well-being.

Why choose Toilette Intime?

Our products combine premium quality, modern design, easy installation, and eco-friendly technology to provide a better hygiene experience.

What products do you offer?

Our collection includes premium bidet attachments, bidet seats, portable bidets, air fresheners, and carefully selected bathroom accessories.

Are your products safe?

Yes. All our products are made from high-quality materials designed for safe, reliable, and long-lasting everyday use.

What is Bidet Intime?

Bidet Intime is a non-electric bidet attachment that connects directly to your existing toilet and uses fresh water for superior personal hygiene.

Does Bidet Intime require electricity?

No. It operates entirely using your home's water pressure without electricity or batteries.

Is Bidet Intime compatible with my toilet?

It is compatible with most standard two-piece toilets. Please check our compatibility guide before ordering.

Can I adjust the water pressure?

Yes. The control knob allows you to easily adjust the water pressure for maximum comfort.

Does the nozzle clean itself?

Yes. The nozzle features a self-cleaning function before and after every use for improved hygiene.

Is installation difficult?

Not at all. Most customers complete the installation in around 15 minutes.

Do I need a plumber?

No. The installation is designed to be completed without professional assistance.

What tools are required?

Only basic household tools are needed. Everything else is included in the package.

Can I remove the bidet later?

Yes. The installation is completely reversible and does not permanently modify your toilet.

How do I dry myself after use?

Most customers simply use a small amount of toilet paper or a reusable towel after washing.

Will I use less toilet paper?

Yes. Many customers significantly reduce their toilet paper consumption after switching to a bidet.

Is the water pressure comfortable?

Yes. The pressure is fully adjustable to suit your personal preference.

Can children and seniors use it?

Yes. The adjustable pressure makes it suitable for users of all ages.

Is it suitable for women?

Absolutely. Fresh water provides a gentle and hygienic cleaning experience suitable for daily feminine hygiene.

Do you ship internationally?

Yes. We currently ship to customers in over 109 countries, subject to product availability.

How much does shipping cost?

Shipping costs €4.99 for orders under €49.

When is shipping free?

We offer free tracked shipping on all orders of €49 or more.

How long does delivery take?

Delivery usually takes between 2 and 10 business days, depending on your destination.

How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with your tracking number.

What is your return policy?

You may return eligible products within the return period specified in our Return Policy.

Do your products include a warranty?

Yes. All products are covered against manufacturing defects under our warranty policy.

What if my product arrives damaged?

Please contact us immediately with photos of the damaged product and packaging so we can assist you quickly.

Can I cancel my order?

If your order has not yet been shipped, we'll do our best to accommodate your cancellation request.

Will I save money?

Yes. Using less toilet paper can help reduce household expenses over time.

Is using water more eco-friendly?

Yes. Fresh water cleaning helps reduce toilet paper consumption and minimizes environmental impact.

Why is a bidet better than toilet paper?

Water provides a gentler, cleaner, and more hygienic wash than dry toilet paper alone.

Is Bidet Intime environmentally friendly?

Yes. By reducing paper waste, Bidet Intime helps support a more sustainable lifestyle.

How can I contact customer support?

You can reach us via our Contact page or by email at contact@toilette-intime.com.

What are your support hours?

Our customer support team is available Monday to Saturday, from 8:00 AM to 8:00 PM (CET).

How quickly will I receive a reply?

We aim to respond to all inquiries within 24 business hours.

I still have a question.

If you can't find the answer you're looking for, our support team will be happy to assist you.